Facilities across HCA Healthcare have begun posting average emergency department wait times in real time on their websites, electronic billboards, and other communication channels such as text messages and iPhone applications. Depending on a division’s preferences, these posted wait times provide local communities with the approximate amount of time a patient will spend upon entering an HCA Healthcare Emergency Department before seeing a physician or qualified medical professional (e.g., physician assistant, etc.).
- Public facing with prominent billboard advertising Emergency Department wait times
- Manage patient flow