HCA Healthcare’s remote access tool connects physician practices to clinical systems while delivering a high performing single sign-on experience across a variety of popular interfaces on non-HCA Healthcare devices.
Requesting Access
If you need access to East Florida's EMR, please see below:
- Affiliated and/or Employed Providers and Office Staff:
- Contact our Help Desk at 1-888-561-3720.
- Community Staff Access or Provider Access (No hospital privileges)
- Physician Office Practices for EMR access complete and fax these forms to: 1-877-803-8475
- Security Access Form
- Third Party Billing and Other Provider Support Services:
- Hospital Based Providers contact out Help Desk at 1-888-561-3720.
- Vendor (3rd party) Security Access Form
- Preferred Method: AnyConnect
- AnyConnect is installed on all HCA owned laptops
- Optional Method: Remote Access Link
- Call the Service Desk 1-888-561-6599
- Let them know you are:
- in the East Florida Division and
- are having “difficulty accessing the Horizon VRG”
- If you need assistance, visit the Support Page
Remote Access and Instructions
Employed Providers
Affiliated or Community Providers & Staff
Remote Access Support
If you have difficulties connecting remotely: