HCA Healthcare’s remote access tool connects physician practices to clinical systems while delivering a high performing single sign-on experience across a variety of popular interfaces on non-HCA Healthcare devices.

Requesting Access

If you need access to East Florida's EMR, please see below:

  • Affiliated and/or Employed Providers and Office Staff:
  • Community Staff Access or Provider Access (No hospital privileges)
  • Third Party Billing and Other Provider Support Services:
  • Remote Access and Instructions

    • Preferred Method: AnyConnect
      • AnyConnect is installed on all HCA owned laptops
    • Optional Method: Remote Access Link

    Remote Access Support

    If you have difficulties connecting remotely:

    • Call the Service Desk 1-888-561-6599
    • Let them know you are:
      • in the East Florida Division and
      • are having “difficulty accessing the Horizon VRG”

    Password Support